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Why Choose Us?
Our customer account registration is important for us to serve our customer’s with utmost commitment & priority. So click Create Support Ticket and complete the process of registration for Pay As You Go Support. Which will register your client account and enable you to raise any queries. We always recommend our clients to discuss with our cloud experts for any AWS queries, through chat or email about their requirements to get the complete understanding. We would be very happy to resolve all your business queries before the work is started and hours are logged.
Yes all our resources are AWS certified with specialised area of expetise. If you are registered client with us you can alwasy ask the expert for their AWS certification.
As we have the best and certified AWS cloud developers with us, we have our own Project Management System (PMS) where you will be able to monitor daily progress. You will have your separate login to use our PMS. You can create the tickets, assign work and take the follow up for your on-demand support through our systems. Our developers would be available via IM’s so that you can communicate faster.
On every ticket / work completion, team will mention the hours used. So you can easily monitor your work and hours utilization.
For your On Demand support cloud expert will be setting up quickly to initiate your work or project within a few hours of submission of your work ticket. Dedicated resource or team will be deployed, only when its a monthly 160 hrs on going long term contract.
We offers you a pay-as-you–go approach for AWS Cloud Support services. You pay only for the hours you used and without requiring long-term contracts. Our billing is similar to how you pay for utilities like water and electricity. You only pay for the support hours you consume, and once you stop using them, there are no additional costs or termination fees.
The billing structure is pretty simple and seamless. Your bill is generated on the actual hours you used for support service in a month and bill is generated around the first day of new month. Our per hour support services charges are $25 for hiring the on demand cloud experts. We accept payment via Paypal and also via bank transfer as soon the bill is generated.
We do not outsource your projects to any third party companies or freelancers. We have in-house AWS experts working on each project. In the case where you want a change of expert, send us an email and we will replace as per your requirements.
Yes hiring a dedicated AWS expert on long term with monthly commitment of 160 hours for your support or turnkey projects. The team will work like your in-house team directly communicating through chat, email, calls or video calls as per your business requirements. .